Why are memos considered a major means of written communication within organizations?

Memos are considered a major means of written communication within organizations primarily because they create a record of communication. This is significant for several reasons. First, memos typically document important information, decisions, and discussions, serving as a reference for future use. This historical record can be crucial for accountability, clarity, and review of past communications.

The ability to refer back to memos helps organizations maintain consistency in information shared among employees and between departments. Additionally, having a formal record can assist in tracking project progress, supporting compliance, and even serving as legal documentation when necessary.

While options like being easy to write and read or providing immediate feedback have their own merits, they do not encapsulate the fundamental role of memos as effectively as the ability to create a permanent record. Similarly, the personal nature of communication does not typically apply to memos, which are more focused on disseminating information in a structured format rather than fostering personal connections like some other forms of communication might.