What should be used for users facing complex information to improve readability?

The most effective approach to enhance readability for users facing complex information is through the use of visuals. Visual elements, such as graphs, charts, diagrams, and images, help break down intricate data into more digestible formats. They facilitate understanding by illustrating relationships, processes, or comparisons that might be difficult to grasp through text alone. Visuals engage the reader's attention and can often convey messages more clearly and quickly than written descriptions.

In the context of technical communication, presenting information visually can guide readers through complex concepts step by step, making it easier for them to retain the information. When paired with concise text, visuals support the overall comprehension of complicated subjects by providing immediate context and reinforcing key points.