True or False: Conflict in collaborative groups can increase when the group transacts exclusively online.

The statement is true because conflict in collaborative groups can indeed increase when group interactions occur exclusively online. This phenomenon is often attributed to several factors inherent in online communication.

Firstly, online interactions can lack important non-verbal cues, such as tone of voice, facial expressions, and body language, which can lead to misunderstandings or misinterpretations of messages. Without these cues, members may misinterpret intentions or emotions behind words, potentially escalating tensions and conflicts.

Secondly, the asynchronous nature of many online tools can delay responses. This delay can cause frustration among group members who may feel that their ideas or concerns are being ignored, leading to increased tensions. In contrast, face-to-face interactions typically allow for immediate feedback and clarification, which can help resolve potential conflicts more swiftly.

Moreover, online environments can create a sense of anonymity or disinhibition, leading some individuals to communicate more aggressively or less considerately than they would in person. This behavior can foster a hostile atmosphere where conflicts may arise more readily.

All of these factors contribute to the conclusion that conflict has the potential to increase in groups that operate exclusively online, supporting the truthfulness of the statement.