A basic usability survey primarily focuses on what aspect?

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The primary focus of a basic usability survey is to assess user experience. This means gathering feedback directly from users about how they interact with a document or system, which informs how effectively it meets their needs and expectations. The aim is to understand how intuitive and efficient the user finds the experience, which includes areas like ease of navigation, clarity of information, and overall satisfaction with the interaction.

While document formatting, content, and systematic testing are important elements of usability, they fall under broader considerations within the user experience. For instance, document formatting contributes to how a user perceives and interacts with the content, but the usability survey's main goal is to elicit direct feedback from users about their experience as a whole. This feedback can then guide improvements in both content and formatting by prioritizing user needs and preferences. Therefore, the emphasis on user experience is what sets a basic usability survey apart and underscores its significance in technical communication.

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